| Q1: |
Which
are the organizations that process the application
of domain names in English? |
| A1: |
If you want to register the domain name for com.tw/org.tw/idv.tw.Firstly,
you can choice the Taiwan registrar or overseas
registrar to follow the registration services.
If you choice the Taiwan registrars (corporate in
Taiwan). You could link to (http://www.twnic.net.tw/english/dn/dn_03.htm)to
select the registrar and link to their website to
follow your registration service.
If you choice the foreign registrar (corporate in
overseas), you can link to our registration agencies
for foreign firm to follow your registration service.
The URL is
http://www.neulevel.com.tw/ .
|
| Q2: |
How many types of English
Domain Names are there, and what is their respective
qualification for registration? |
| A2: |
We recommend you could choice as below, the application
requirements currently is:
com.tw: for legally registered companies or firms
registered according to the commercial registration
law and foreign companies registered according to
the laws of their countries.
org.tw: for corporation or juridical association
registered according to the laws; foreign non-profit
organization established according to the laws of
their country.
idv.tw": for any natural person who may file
application, however the identity of the applicant
must be verified via email.
game.tw:requires no restriction to the applicant's
qualification. The applicant for registration has
to select the attributes on his/her own, however
the identity of the applicant must be verified via
email.
ebiz.tw: requires no restriction to the applicant's
qualification. The applicant for registration has
to select the attributes on his/her own, however
the identity of the applicant must be verified via
email.
club.tw: requires no restriction to the applicant's
qualification. The applicant for registration has
to select the attributes on his/her own. However,
the identity of the applicant must be verified via
email.
You can go to http://www.twnic.net.tw/english/dn/dn_02_b.htm
to find out the complete details.
|
| Q3:
|
Basic
principle for applying for English Domain Name?
|
| A3: |
(1) Based on the “first come first served” principal.
(2) The applicant could apply for more than one-domain
names, with a maximum of 20 unpaid domain names.
(3) Applicant could choose respective domain name
for registration in accordance with the types of
names and their requirements, and apply with respective
agencies.
(4) Applicants should attach relevant documents
for their application of respective type of domain
name for screening. |
| Q4:
|
Is there
any requirement on the use of characters in applying
for English domain names? |
| A4: |
(1) Applicant could use 52 English alphabets in
either capital or small letters, numbers from 0-9,
and “hyphens” (-), up to a total of 63 characters.
However, the first and the last characters had to
be English alphabets or numbers. In addition, no
special symbols under RFC-1035 shall be used.
(2) Requirement in the length of the characters:
in each of the Domain Name, there should be at least
2 characters, but no more than 63 characters.
|
| Q5:
|
The application
procedure for English domain name? |
| A5: |
There are four steps in the application for English
domain name, (1) fill in the data for registration
online, (2) print out the review report and the
approval of documents, (3) payment, and (4) set
up DNS.
For further details about the registration, please
refer to the six registration agencies.
|
| Q6: |
How long
would it take to process and application for English
domain name? |
| A6: |
Please refer to the respective regulations of
the six registration agencies.
|
| Q7:
|
What kind
of documents should be prepared for the application
of com.tw? |
| A7: |
Photocopies of incorporation documents. For example,
Business Registration Certificate or Company License
issued by the Ministry of Economic Affairs, and
the domain name application form.
# The following documents could be used in lieu
of the Business Registration Certificates
* Hospitals: Permit for operation.
* Law firms (paralegal offices on land property):
Notification on the assignment of uniform business
code. (no individual license for lawyers would be
accepted).
* Theater: Permit for the establishment of amateur
entertainment groups
* Small proprietorships: certificate for the purchase
of uniform commercial invoice, or the notification
on the assignment of uniform business code by the
Ministry of Finance. |
| Q8:
|
What kind
of documents should be prepared for the application
of org.tw? |
| A8: |
Photocopies of incorporation documents of the
applicant. For example, registration document for
foundations (foundations, incorporation document
for corporate entities, incorporation documents
of private groups issued by the Ministry of Interior,
etc.) and the domain name application form.
|
| Q9:
|
What kind
of document should be prepared for the application
of net.tw? |
| A9: |
The applicant shall attach photocopies of class
1 license for telecommunications business or permit
for the installation of network, or class 2 telecommunications
business license and the domain name application
form.
If the applicant is an academic research unit and
the network would be use for academic purpose, it
shall attach a plan on the use of the network when
submitting the application. Upon the approval of
TWNIC, the application could be processed.
|
| Q10: |
How could
foreign firms apply? |
| A10: |
TWNIC already open up the foreign firm no longer
need to appoint a local lawyer be their behalves.
If you want to register the com.tw/org.tw/idv.tw,
you can link to our registration agencies for foreign
firm to follow your registration service.
The URL ishttp://www.neulevel.com.tw/
. |
| Q11: |
Is there
any difference in using capital letters of small
letters for the domain name in English? |
| A 11: |
Only small letters would be accepted for such
application. Once approved, it would make no difference
if the user key in the Domain Name in capital or
small letters. Either the word written in capital
letters or small letters would direct to the same
URL or E-mail Address. |
| Q12: |
How about
the charge for the English Domain Name? |
| A 12: |
For first time application of English Domain Name,
the annual fee would be NT$2,250 (which include
NT$ 450 registration fee and the annual fees for
two years). If the Domain Name was continued to
use, another NT$1,800 would be charged (fees for
two years). However, the registration agencies could
make their own rules for charging, but not exceed
the level approved by Domain Name Committee of TWNIC.
|
| Q13: |
How should
we pay when we apply for the English Domain Name?
|
| A13: |
TWNIC no longer provide service in processing
newly applied English Domain Name, but still serves
continuing clients. You could go to http://rs.twnic.net.tw/eng-pay.html
for reference. If you want to apply with the six
registration agencies, please refer to their respective
regulations. |
| Q14: |
How many
years could I pay in advance in order to use the
Domain Name? |
| A14: |
In order to avoid ownership problems and difficulties
in system integration caused by different forms
of payments, TWNIC requires that only 2-year advance
payment for each Domain Name shall be accepted.
Therefore, no advance payment beyond the period
of two years shall be accepted.
|
| Q15:
|
Would
I be notified when the term of using the Domain
Name expires? |
| A15: |
Ninety days before the expiration, respective
registration agency would notify the applicant or
the agent of the applicant by e-mail and ordinary
mail with a payment notice. If the user wants to
continue to use the Domain Name, it could take relevant
procedure for renewal of service. |
| Q16: |
What would happen if the
Domain Name user fails to renew its account when
expires? |
| A16: |
If the applicant fails to pay the annual fee
upon expiration, the registration agency would suspend
(freeze) its service for30 days. If after 30days
the applicant still fails to pay the annual fee
for renewal, the domain name should be canceled.
|
| Q17: |
Would it be safe to use
credit card online? |
| A17: |
We use the SSL (Security Socket Layer) security
encryption mechanism for online payment by credit
cards, which could provide Connection Security service.
Users could have the peace of mind in the security
concern. |
| Q18: |
If fund has been remitted
for the English Domain Name, how could I transmit
my remittance information online? |
| A18: |
TWNIC no longer provide service for processing
newly applied English Domain Name, but would still
service continuing clients. You could go to http://rs.twnic.net.tw/eng-check.html
to transmit your information for proof of payment.
If you want to apply with the six registration agencies,
please refer to their respective rules.
|
| Q19: |
How could I get a refund
on overpayment on the Domain Name? |
| A19: |
(1) TWNIC refunds by checks. Firstly, we would
request our client to send us a letter for refund
request (any format and pages), and specifying the
reason for refund and the following information:
Domain Name, company name in full, uniform business
code, name of contact, mailing address for the sending
check. In addition, the client is also requested
to apply the corporate seal and the seal of the
statutory representative on the letter, and send
the letter together with the photocopies of the
remittance receipt and business registration certificate
(no fax) to our office by mail. (Our address: 4F-2,
No. 9, Roosevelt Road Section II, Taipei, 100).
(2) If you choose to register with the sixth agencies
authorized by TWNIC, you could follow their respective
regulations for refund. |
| Q20: |
How to check out the owner
of particular Domain Name? |
| A20: |
You could go to the home page of TWNIC, and select
whois on the left side of the page for inquiry.
You just have to key in the Domain Name you want
to check. |
| Q21: |
How to check the status
of processing for an application of Domain Name,
and how to check the validity period? |
| A21: |
TWNIC only provides this function for those who
registered with them. You could use your PIN to
go to http://rs.twnic.net.tw/eng-status.html to
check the status of processing. If you registered
with the six registration agencies, you could simply
go to their respective web page to select “status
inquiry” function. |
| Q22: |
If there are changes in
the name of company or information for contact (like
the address, telephone number, fax number, and e-mail)? |
| A22: |
If the applicant change its company name, it has
to go to http://rs.twnic.net.tw/einfo.html to print
out the application form for change in company name
or uniform business code, fill in the form in detail,
apply the corporate seal and the seal of the statutory
representative, and send them together with the
photocopies of the business registration certification
and document for proof of company name change (like
the record for change of registration contents or
the company license issued by the Ministry of Economic
Affairs) to our office. For other basic information
(like the name of applicant, telephone and fax number,
address, and e-mail), applicants just have to go
to http://rs.twnic.net.tw/eng-changeinfo.html and
change it online. |
| Q23: |
If the PIN was missed, how
to find out? |
| A23: |
TWNIC only provides this service to clients registered
with it. You could contact the person who processed
your application for inquiry. If the PIN is confirmed
lost, you would need to go to http://rs.twnic.net.tw/dnspassword.html
to print out the application form for a new PIN.
After filling in the form properly, you should send
it together with a photocopy of your business registration
certificate to our office. We would reply by e-mail
after proper screening of the documents. If clients
applied with the six registration agencies, they
should go to the home page of respective agencies
to find out the details. |
| Q24: |
How to process the assignment
of right over the Domain Name (company A changed
to company B)? |
| A24: |
Please fills in the application form for change
of company name/uniform business code in full detail
with information on the new company. In addition,
a letter of consent stating the assignment of right
of certain Domain Name is required. There is no
specific format for this letter but details proving
mutual consent for such transfer shall be required.
Further, both parties shall apply their respective
corporate seal and the seal of their respective
statutory representative to the letter. The applicant
should send all those documents, photocopies of
their previous business registration certificate
and current business registration certificate, or
incorporation documents, to our office by mail.
|
| Q25: |
How to set up the DNS for
the English Domain Name? |
| A25: |
In the field of Domain Name Server on the left
side, please key in DNS hostname, and then key in
the corresponding IP address in the field of IP
address on the right side.
Domain Name Server IP Address
Dns1.domain.com.tw xxx.xxx.xxx.xxx
Dns2. domain.com.tw xxx.xxx.xxx.xxx
If you have problems in understanding DNS, please
go to our Website: http://www.twnic.net.tw/ to select
the Domain Name Discussion Zone and see how the
other users do. |
| Q26: |
How to modify HOST/IP data
in DNS? |
| A26: |
TWNIC only provides this service to users who
registered with it. You could go to http://rs.twnic.net.tw/eng-ip.html,
and use your PIN to enter DNS (specifying or modifying
HOST/IP).
For the users who registered with the six registration
agencies, please go to the home page of respective
agency to select DNS (specifying or modifying HOST/IP)
function for reference. |
| Q27: |
How soon would it take to
valid DNS after selecting? |
| A27: |
After you have selected DNS (HOST/IP), the registration
system would regularly update the TWNIC DNS database.
Therefore, it would be validated in 24 hours.
|
| Q28: |
When the Website is still
under construction, could we apply for Domain Name?
|
| A28: |
Once approved, there would be no requirement
on when you should start using your Domain Name.
If you did not apply for your website space, you
could specify your DNS (HOST/IP) first. But be sure
to remember your PIN so that you could set up the
whole thing online by yourself by the time you are
ready to start your operation.
|
| Q29: |
When the procedure for the
application of Domain Name is completed, how to
link to the search engines of major gateways? |
| A29: |
TWNIC only takes care of Domain Name registration.
If you want to link your Website to the search engines
of major gateways, you would have to contact respective
party since it is not part of our service.
|
| Q30: |
How to set up reverse check
on Domain Name? |
| A30: |
TWNIC does not provide this service, you could
contact the ISP who provide you IP address for this
service.
|
| Q31: |
Would it be possible to
change the Domain Name that had been registered?
|
| A31: |
Effective on March 1, 2001, TWNIC no longer provided
service for changing Domain Names. Applicants shall
not request for change for whatever reason.
|
| Q32: |
Where could I check the
registration regulations on English Domain Name?
|
| A32: |
You could go to http://www.twnic.net.tw/English/DN_01.htm
for reference. |
| Q33: |
What is
the basic principle for applying individual Domain
Name? |
| A33: |
(1) “First come first served”. If identical Domain
Name was found, the applicant who applied first
could keep the name and could register accordingly.
(2) To be eligible, applicant shall be the national
of the Republic of China.
(3) One person could apply for a number of Domain
Names.
(4) No document review would be necessary, but have
to be confirmed by electronic mean.
|
| Q34: |
For foreign firms not incorporated
in our country, could they apply for “General Chinese
Domain Name”? |
| A34: |
“General Chinese Domain Name” is still not open
for foreign firms at this stage. However, this would
be brought to the attention of TWNIC for detailed
discussion. Any new decision on this would be posted
in the web pages. |